AIX-PHILA - 72nd Stamp Auction
November 8th - 11th, 2023
8. November 2023 09:00 CETLIVE!

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Information for Online Disputes

"Online Dispute Resolution" (ODR platform by EU regulation)

Link to EU online dispute resolution (splatform)

Information according to Paragraph. 14 of EU Regulation no. 524/2013 (ODR Regulation)

Information for online dispute resolution: The European Commission presents an Internet platform for online dispute settlement (so-called "ODR platform") as a focal point for the extrajudicial settlement of disputes concerning contractual obligations arising from online contracts on goods or services used.

The EU Commission OS platform can be accessed at the link:

We can be reached via e-mail address:


Company: Aix-Phila Briefmarken GmbH
Lothringerstraße 13
D-52062 Aachen
Director: Stefan Jopke
Phone: +49 (0)241 / 33 99 5
Fax: +49 (0)241 / 33 99 7
Bank: Sparkasse Aachen
IBAN: DE45 3905 0000 0004 9322 24
Turnover Tax ID No.: DE 153211833
Partners: Stefan Jopke
Registered Business Number: HRB 5350, Aachen
Responsible for Content:   
(in accordance with § 6 MDStV)
Stefan Jopke